Doggy Daycare FAQ’s
What do we bring to Doggy Daycare?
- Your dog must be wearing a collar or harness displaying a current council registration tag.
- Snacks are provided but please pack lunch if your dog requires a mid-day meal.
- Rain coat or jumper if your dog usually wears one in winter or has just been groomed.
- Any medication required.
- All dogs must be healthy and up to date with vaccinations and worm & flea treatment. (see T&Cs)
Is there structure and routine during the day?
- Upon arrival all dogs that are familiar with daycare get to run around, greet their friends, and let off steam.
- New dogs are introduced to other dogs one by one.
- Basic commands are taught and practiced.
- Good behaviour and manners are taught and practiced.
- Puppies are given plenty of rest time each day.
- All dogs have indoor rest time together each day.
- Dogs are free to choose their activities: Play is supervised and encouraged. Your dog can also curl up on the couch and enjoy some alone time.
- Indoor and outdoor activities are weather dependent.
- Head to Tail checks are given to each dog before home time.
How will I know if my dog is having a good time at Doggy Daycare?
- Just like children off to school; the first day might be a little overwhelming. It is natural if your dog displays some anxiety when being collected or when meeting new dogs for the first time. Introductions are done slowly and carefully. Your dog is given positive experiences and is able to adjust to and explore new surroundings at their own pace; under the watchful eye of an experienced carer.
- Total transparency between Allpets and owners. If your dog starts to display any negative behaviours after attending daycare for a couple of days or is reluctant to get in the van it might be that they do not enjoy going. Daycare does not suit every dog; we encourage all feedback and are happy to offer advice.
- We like to send you daily pictures of your dog’s activities with us.
- Your dog looks content and relaxed when they get home.
- Your dog is keen to join us next time for another fun filled day.
What formal training do staff have?
- Each staff member working for Allpets is required to gain a certificate in Pet First Aid. www.petfat.co.nz
- Caryle Jackson (Director) is a qualified Vet Nurse.
- Regular conversations with Veterinary staff and other pet care professionals keep staff up to date with current news and events.
- Allpets will only employ staff who demonstrate common sense, dog sense, kindness, patience and a willingness to learn.
What happens if my dog is unwell and unable to attend?
- Cancellations within 48 hours of the date that your dog is booked to attend will incur a 50% charge unless we are able to fill this spot.
- Contact your vet if you have any concerns about your pet’s health.
What happens if my dog becomes unwell at daycare?
- If any medical problems develop while your dog is attending Allpets Doggy Daycare and you can not be contacted we will do whatever we deem necessary and reasonable for the safety, health and wellbeing of your pet.
- In case of an emergency first aid will be administered and your dog will be taken to the nearest vet. You will be notified promptly and kept up to date with your dog’s welfare.
Pet Care FAQ’s
What animals do you provide pet care services for?
- Pocket pets include, but not limited to – rabbits, mice, rats and guinea pigs.
- Fish – indoor and outdoor.
- Birds – indoor and outdoor.
- Reptiles and amphibians.
*We do not visit dogs. Please talk to us about boarding options.
- Dogs under 15 Kg.
Why is in-home pet care a better option than traditional catteries?
- Cats in particular are territorial creatures and feel more secure in their own familiar environment.
- They are more likely to maintain regular eating and toileting habits.
- In a cattery cats are housed in single small enclosures with communal areas where they encounter other cats.
- Close proximity to unknown cats can cause undue stress, possible injury and the increased risk of spread of disease.
- In catteries cats often eat each other’s food, mark their territory and become hostile.
- If you have more than one cat it works out cheaper to have your pets cared for at home.
- You don’t have to worry about dropping off or picking up your pets. Simply come home to happy contented pets.
- You have the added advantage of having a home security check daily and can take advantage of our other services at the same time.
What other in-home pet care services do Allpets offer?
- Hutch and fish tank cleaning services.